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It may happen that Skyle is not recognized directly on Windows 10 and thus no connection can be established. To be able to use Skyle, please follow the steps below:

  1. Open the Device Manager (Start => Device Manager).

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2. If Skyle is not detected directly, an unrecognized device will pop up when Skyle is ready. You can install the driver by right-clicking and then clicking "Update Driver".

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3. Now another dialog opens. The driver should already be on your PC (Browse my computer for drivers)

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4. The required driver can now be selected from a list.

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  1. Go to “Network adapters”

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6. The driver can be found under the manufacturer "Microsoft" - the name of the driver is "UsbNcm Host Device".

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7. you will now receive a warning that you can accept.

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8. Skyle is successfully detected as a network adapter.

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9. If you want to test the connection, either install the Skyle app or follow our instructions in our wiki: Validate Windows 10 Ethernet