Validate iPadOS Connection and permissions

Owned by eyeV GmbH
Last updated: Apr 18, 2023
2 min read

 Instructions

Please connect Skyle and make sure the red LEDs on each side are glowing.

  1. Open the iPadOS Settings App and check if an Ethernet device “Skyle“ has appeared.

2. Open the setting of the Skyle device and check if the IP is as in the picture below

 

These are strong indicators that Skyle is connected to your iPad correctly and that it is possible for Skyle X to detect it.

Please check if Skyle has the necessary permissions. These are requested after an installation, but if you have denied them at first, you have to allow them manuall:

 

If you are still having trouble with the Skyle X app, please make sure to install the newest version: Update Firmware

 

If Skyle has not been updated for a long time and your iPad is on iPadOS version 15.X by now, please contact us via the web form: Support